Our Shared Promise

A Community Code of Conduct

Welcome to Opera Theatre of Saint Louis!

Since our founding, we have been dedicated to creating an atmosphere of authentic warmth, joy, and shared appreciation for the beauty of opera. We pledge to make every effort to make opera-goers feel welcome, respected, and valued. To achieve this, we’ve crafted “Our Shared Promise” — a set of shared, mutual expectations that will foster a positive and inclusive experience for all. We invite you to join us in shaping an environment where everyone can fully enjoy the magic of the performing arts!

When you attend an OTSL performance or engage with our community, we pledge to do our best to ensure you experience:

1. Respect and Kindness: We agree to treat one another with kindness, respect, and compassion. We believe in the power of courtesy and understanding to create a shared space where everyone can enjoy music, theater, and shared experiences.
2. Inclusivity: We are proud to be an inclusive organization. Discrimination, harassment, or disrespect based on any aspect of ability or identity, have no place at Opera Theatre.
3. Fun: We believe that opera is not only a form of artistic expression, but also a source of joy and entertainment. Let’s enjoy a spirit of fun! We hope that together, we can share in moments of laughter, appreciation, and the comradery of a shared artistic experience.
4. Safe Environment: The safety of our community is our top priority. We ask you to please notify OTSL staff or security if you observe verbal or physical harassment, abusive language, or any form of threatening behavior. We will observe all government laws and regulations in our theater and at our events, including local health and safety guidelines. Together, we hope to create an environment that respects the well-being of all.

While we believe in the power of shared values, we understand that sometimes misunderstandings can occur. If you witness a situation that goes against “Our Shared Promise” or if you have concerns, please don’t hesitate to reach out to our friendly ushers or any other member of the Opera Theatre team. You can also send us an email at boxoffice@opera-stl.org, and we’ll be more than happy to assist.

Thank you for being a part of Opera Theatre of Saint Louis. Your presence is what makes our work meaningful, and we’re thrilled to share this experience with you. Together, let’s make every moment at the opera unforgettable!